Surfaces

Composition follows the situation

Pick one primary surface before drafting. The surface controls length, structure, polish, and review requirements. It does not change the facts.

10 distinct contracts

Facts remain invariant

01

Quick chat

1–5 short paragraphs

Move a live conversation forward without turning it into a memo.

Open: answer or reaction first
Structure: minimal
End: a direct question only when needed

Required: preserve thread context · distinguish observation from ask
Avoid: greeting · full recap · mini-essay · over-polish

Human review: external recipient · commitment · sensitive claim

02

Professional outreach

70–180 words

Make a specific human connection and give the recipient an easy way to respond.

Open: why this person
Structure: plain paragraphs
End: one bounded ask

Required: specific reason for reaching out · concrete context · low-friction ask
Avoid: generic admiration · resume dump · overwritten warmth · corporate polish

Human review: first contact · introduction · employment discussion

03

Email

80–300 words

Create a durable record with a clear purpose and response path.

Open: purpose in first two sentences
Structure: short paragraphs; bullets for parallel items
End: owner, date, or decision

Required: useful subject · clear ask or status · enough context when forwarded
Avoid: ceremonial greeting · buried request · multiple competing asks

Human review: external · legal · financial · reputational

04

Team update

100–400 words

Give busy collaborators the real state and what changes next.

Open: what moved
Structure: status blocks or bullets
End: next decisions and owners

Required: wins and misses · verification · blockers · next action
Avoid: selling the mission to insiders · hiding a miss · decorative status labels

Human review: personnel · company-sensitive · broad distribution

05

Public post

60–300 words

Share one useful idea in a personal, credible way.

Open: specific observation
Structure: short paragraphs
End: stop when the idea is complete

Required: one idea · one concrete detail · bounded public claims
Avoid: engagement bait · announcement theater · forced lesson · hashtag stack

Human review: always before publishing under Thomas’s name

06

Long-form

as needed

Develop an argument or narrative without losing the reader’s path.

Open: problem, observation, or scene with purpose
Structure: sections earned by argument
End: honest implication, not a slogan

Required: clear thesis · evidence · limits or tension · section-level progression
Avoid: outline-shaped filler · tidy moral · repeated thesis · abstract conclusion

Human review: publication · personal story · consequential claim

07

Sensitive note

only what the situation needs

Address harm, conflict, or uncertainty with care and accountability.

Open: acknowledge the issue directly
Structure: plain paragraphs
End: repair or next contact

Required: name impact · separate fact from intent · take responsibility where warranted · avoid pressure for forgiveness
Avoid: humor · brand voice · defensive explanation · false reassurance

Human review: always

08

Agent handoff

compact but complete

Transfer state so another agent can act without replaying the work.

Open: outcome
Structure: done / verified / remaining / action needed
End: exact next step

Required: artifact identifiers · verification result · unresolved uncertainty · whether human action is needed
Avoid: process diary · unsupported completion · ambiguous ownership

Human review: external side effect · private data transfer

09

Release notes

up to 3 New items, at most 5 Improved and at most 5 Fixed lines per period

Tell a product's users what they can now do or see, one period at a time.

Open: the period heading, then the New items
Structure: period heading, newest period first; each New item is a 2–6 word title and one sentence of at most 20 words; Improved and Fixed are bullets of at most 12 words each; one link per item to where the change lives
End: the last Fixed line; no sign-off or summary

Required: write for the product's users: what they can now do or see · second person, present tense, active voice · the product's own words for its features · New, Improved and Fixed kept apart; Fixed says how it works now · true when shipped and still true · merge changes about one outcome into one item
Avoid: internal names users never see: agents, tools, models, people, branches, PR or issue numbers · process: how it was built, tests, refactors, CI, deploys · internal work with no visible change, and changes reverted in the same period · hype words, exclamation marks and em dashes · an entry for a period with nothing users can see · "bug fixes and improvements" or "we added"

Human review: price, limit or plan change · data or privacy change · removed feature · security fix

10

Neutral public fallback

brief unless the task requires depth

Produce a safe, plain draft when the destination is unknown.

Open: purpose first
Structure: plain paragraphs
End: state the next action only when known

Required: use public-safe context only · preserve uncertainty · flag that the surface was not specified
Avoid: private shorthand · assumed relationship · personal anecdote · commitment

Human review: always before external use